Restricted territories:

Afghanistan, Aland Islands, Algeria, Angola,  Anguilla, Aruba, Australia [8], Benin, Bolivia, Bonaire, Bouvet Island, Cambodia, Central African Republic, Chad, China, Colombia, Congo, Costa Rica, Curaçao, Cyprus, Czech Republic, Democratic Republic of Congo, Djibouti, Dominica, Dominican Republic, East Timor, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Gaza Strip, Ghana, Grenada, Guadeloupe, Iran, Iraq, Israel, Jordan, Kenya, Kyrgyzstan, Laos, Madagascar, Malawi, Malaysia, Malta, Martinique, Mauritania, Mauritius, Montenegro, Morocco, Mozambique, Namibia, Niger, Nigeria, North Korea, Pakistan, Palestinian Territories, Paraguay, Philippines, Poland, Puerto Rico, Reunion, Romania, Russia, Rwanda, Saba, Saint Barthéley, Saint Martin, Senegal, Serbia, Sint Eustatius (Dutch Island), Sint Maarten (Dutch part), Slovakia, Somalia, South Sudan, Spain, Swaziland, Sweden, Switzerland, Syria, Tanzania, Thailand, Togo, Tunisia, Turkey, U.S. Minor Outlying Islands, Uganda, Ukraine, United States [55], Wallis and Futuna, Yemen, Zambia, Zimbabwe.

• • Bonus Policy and Terms of Service apply.
• • The “Welcome bonus” is limited to one bonus per household.
• • The “Welcome bonus” may not be used in conjunction with any other bonus, promotion or offer.
• • The “Welcome bonus” must be wagered at www.mrplay.com within 21 days of being credited to your account. www.mrplay.com reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.
• • Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings. Wagering requirements T&Cs apply.(see here)

For example:

• • Deposit C$60 get C$60 , wager is C$2,100 to cash out.
• • Deposit C$90 get C$90 , wager is C$3,150 to cash out.
• • Deposit C$150 get C$150 , wager is C$5,250 to cash out.

o •• Unless stated otherwise by www.mrplay.com, the non-deposit bonus is available to new players only (players who have not received this bonus before).

Welcome bonus is automatic. However, there are various reasons for not receiving it and you may need to personally request it. If you have not received your automatic welcome bonus after making an approved deposit, please contact our support team. This can be done online while you are playing (click the “online support” button), or by emailing [email protected]. Just remember to state your username.

Games bonus:

• • Bonus Policy and Terms of Service apply.
• • All games credited to a player’s account must be used within 1 day from when the offer was granted. Unused games will be removed from the account thereafter.
• • games are considered as a bonus and must be wagered before any winnings can be cashed out. The games bonus is calculated as the total value of the winnings received through the use of the games. The total value of such credit shall be subject to the wagering requirements set out below.
• • Any and all games bonus(es) shall be subject to the standard bonus policy detailed hereby.
• • Players, who initiate a deposit in order to receive games as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the games earned from the deposit or if used, any winnings earned from the games.
• • The above terms also apply to 20 games ON YOUR FIRST DEPOSIT.

Bets on different games contribute differently to the compliance of the wagering requirements: Wagering, Bonus Policy.

www.mrplay.com may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition or special offer. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances.

Please note that www.mrplay.com will not exercise this right to amend, modify or cancel any promotion, competition of special offer under this term for players who have already opted into the relevant promotion, competition or special offer, made a deposit in expectation of receipt of a bonus or otherwise commenced play in relation to the relevant promotion, competition or special offer where to do so would affect the ability of these players to:

• • receive or accrue the relevant bonus;
• • fulfil the remaining qualifying criteria for the relevant promotion, competition or special offer;
• • use, access or retain any bonuses already received or accrued,

except where the relevant Customer(s) has engaged in fraudulent or unlawful behaviour or where the amendment, modification or cancellation of the promotion is required to enable Us to comply with our legal and/or regulatory obligations. Notwithstanding anything else in this Bonus Policy or any additional terms or rules which govern the provision of any gambling promotion to players, players shall not be prevented from withdrawing:

• • their deposit balance,
• • winnings from wagers made with funds in that deposit balance; and
• • winnings from any bonus which are not subject to wagering requirements or restrictions (or for which wagering requirements or restrictions have been satisfied),

except where www.mrplay.com is required to prevent such withdrawal of funds in order to comply with legal and regulatory obligations (including anti-money laundering requirements).

How do players redeem Reward Points?

• Once players have accumulated the minimum number of Points, they can redeem these for Bonus Money.
• Bonus Money redemption is done from the cashier section of the mrplay.com site.
• The Bonus Money amount must be more than or equal to the minimum number allowed for players’ current Reward Level and equal to or less than the maximum number allowed for the players’ current Reward Level.
• Redeemed Bonus Money will be added to players’ game account.
• Redeemed Reward Points will be deducted from players’ Reward Points balance, but not from the Total Reward Points.
• Promotional Points awarded as prizes cannot be exchanged for an alternative cash value.
• Redeemed Reward Points can then be cashed out, providing standard cashout criteria are met.
• Redeemed Points will be subject to standard bonus wagering requirements. See Bonus Policy for more details.
• Maximum redemption of Reward Points per month is calculated as follows: CA$100

What are Total Reward Points?

• Once players reach a certain number of Total Reward Points, their accounts will be automatically upgraded to the next Reward Level.
• Each new Reward Level will provide enhanced redemption rates for Reward Points.
• Total Reward Points are awarded at the same time and rate as Reward Points.
• Total Reward Points are calculated on players’ lifetime activity.
• Total Reward Points cannot be redeemed for cash.
• LOYALTY Level is by invitation only.

Is there a validity period?

• Total Reward Points are based on lifetime activity and do not expire.
• Any Reward Points that were not redeemed within a 3 month period will expire from your Points Balance.

What happens to the Reward Level and Reward Points in the event of account closure?

• If a player chooses to close their mrplay.com account, they will forfeit their Reward Level and lose all Reward Points associated with that account.
• Reward Points and Reward Levels cannot be transferred to another account.
• In the event of account closure by mrplay.com for any reason, Reward Levels and Reward Points will be forfeited.

Reward Points on mobile games

• It is possible to earn Reward Points on the Mobile platform as well as through web games on mrplay.com.
• mrplay.com Mobile Players earn points in exactly the same way.